The Service Technician will assist the Service Manager in supplying contracted services to Preventive Management clients as well as assisting the Service Manager with other necessary activities. Although the Service Manager may not always be present, the technician is under the supervision of the Service Manager. Starting salary range is $14-16/hr based on experience.

Job Title

Service Technician 


East Region

Reports to: Service Manager


Planning & Execution                                                50%

  1. * After training is complete, must be able to anticipate activities listed in job description above to be performed and take initiative to get necessary work done quickly and efficiently

  2. * After training, must be proficient with appropriate fishery sampling techniques, as well as fish transport, handling and stocking

  3. * Must be able to anticipate materials and equipment necessary and have it ready when needed

  4. * Must be familiar with client's scope of service or contract requirements

Vehicle Maintenance & Use                                    25%

  1. • Maintain and make simple repairs to trucks and equipment as necessary

  2. • Maintain a good driving record

  3. • Perform basic mechanical installation and repairs as trained

Planning & Record keeping                                    25%

  1. • Must complete necessary paperwork including time reporting, work orders, change orders and job notes

  2. * Must keep Supervisor knowledgeable and current about progress, problems, customer communications, equipment or material needs and costs

  3. * Must complete and promptly submit expense receipts

Total                                                                                   100%



We Believe in Integrity                                              15%

  1. • Exhibits honesty and integrity

  2. • Does NOT gossip or involve themselves negatively in the personal lives of co-workers

  3. • Demonstrates sound and accurate judgement

  4. • Maintains appropriate personal behavior

  5. • Follows through on commitments

  6. • Effectively uses feedback to improve performance

We Believe in Taking Care of our Customers 15%

  1. • Displays understanding of how their job impacts and relates to customers

  2. • Greets customers with a positive and pleasant attitude

  3. • Listens appropriately when customers describe their needs

  4. • Considerate of customer concerns and works actively to resolve those concerns

  5. * Accepts ownership of customer problems or issues

  6. * Develops personal relationship with customers

We Believe in Respect                                                 10%

  1. • Respects company and customers property

  2. • Establishes and maintains effective/appropriate relationships with co-workers

  3. • Establishes and maintains effective/appropriate relationships with customers

  4. • Speaks opinions and offers ideas respectfully

  5. • Respects the decisions of co-workers within the organization

We Believe in Friendliness                                      10%

  1. • Accepts and acknowledges suggestions and feedback from others

  2. • Actions and reactions are calm and purposeful

  3. • Actively assists co-workers

  4. • Displays a positive and pleasant outlook

  5. * Effectively helps new employees in the workplace

We Believe in Being Frugal                                     10%

  1. • Effectively recognizes or establishes budgets and functions within budget constraints

  2. • Makes cost-effective purchasing decisions

  3. • Uses available materials and tools before buying new ones

  4. • Avoids purchasing anything that is not necessary and in the company's best interest

  5. • Reduces waste and recycles appropriate materials correctly

  6. • Conserves energy

We Believe in Environmental Stewardship 10%

  1. • Follows environmental requirements, regulations and guidelines

  2. • Utilizes an Integrated Pest Management protocol when treating aquatic resources

  3. • Respects wildlife habitat and native species

  4. • Encourages sustainable aquatic treatments, resource management and business practices

We Believe in Innovation                                         10%

  1. • Adapts to changes in technology

  2. • Demonstrates critical thinking and analysis skills

  3. • Looks for new solutions to old or recurring problems

  4. • Looks for ways to improve and promote quality

We Believe in Profits                                                  10%

  1. • Understands the importance of productivity and the relationship between completing work efficiently and at a profit

  2. • Completes assignments on-time and in alignment with specifications/directions

  3. • Communicates changes in schedule proactively

  4. • Manages time effectively

  5. • Places the importance of team achievement above individual achievement

  6. * Understands their role in the future of the company

We Believe in Having Fun                                            5%

  1. • Encourages and supports other employees

  2. • Resolves conflicts fairly and effectively

  3. • Works cooperatively and maintains good relations with others

  4. * Encourages and participates in group company activities

We Believe in Supporting our Communities   5%

  1. • Communicates opportunities to serve our communities

  2. • Encourages and supports other employees' community interests

  3. • Proactively offers assistance and support within the community

  4. • Works cooperatively and maintains good relations with the community

Total                                                                                   100%



Educational and experience requirements include:  
  • This position requires a high school degree or GED and a minimum of Associates Degree or related experience in landscaping, environmental field, water resources, fisheries science or stormwater device maintenance. 
  • Helpful knowledge and experience includes: aquatic vegetation management, freshwater fishery management, turf establishment and maintenance, trash and debris removal, boat operation and electric motor installations
  • Candidate must be able to understand the function of stormwater devices and the maintenance expected in Operations & Maintenance Manuals
  • Familiarity with computers and general business software is desirable
  • Basic ability to operate and maintain hand tools, small equipment and pumps is necessary
  • Candidate must be able to follow verbal and written instructions
  • Candidate must have a positive attitude, professional behavior and willingness to do whatever is necessary to complete the job

Work Environment 

  • The work environment described below contains examples of those conditions an employee encounters while performing the essential responsibilities of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential responsibilities.
  • While performing the duties of this job, the employee is regularly required to stand, walk, crouch, stoop, kneel, reach with hands and arms, talk and hear
  • The employee must regularly lift or move up to 80 pounds
  • Specific vision abilities required by this job are dictated by the North Carolina Driver’s License requirements
  • While performing the duties of this job, the employee is regularly exposed to lakes and ponds, mud, wet and/or humid conditions, outside weather (hot and cold) and moving mechanical equipment
  • The employee will encounter job sites on both residential and commercial property. The employee may also be exposed to homeowner’s pets
  • The employee must be capable of traveling throughout North Carolina and occasional overnight trips may be necessary

Working Relationships

  • The employee will work closely with members of the team, other team leaders, supervisors and clients

This job description identifies the major responsibilities of this position. Employees may be required to perform other duties as assigned, to assist with executing the company's business model, promoting the company's culture, mission and values.
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